Multiple users facing freezing issues with Samsung Galaxy Note 8

Multiple users facing freezing issues with Samsung Galaxy Note 8 [ad_1]

Robin Sinha

Samsung Galaxy Note 8 users seem to be facing a new issue that leads it to randomly freeze while working on it. The affected users have took it to Samsung’s US community forum to complain about the problem.

| Gadgets Now | Nov 2, 2017, 02.00AM IST

NEW DELHI: Samsung Galaxy Note 8 users seem to be facing a new issue that leads it to randomly freeze while working on it. The affected users have took it to Samsung's US community forum to complain about the problem.

The first complaint was made by a user on September 27. "I am having some issues with my new Note 8 that I got yesterday. I set up speed dial and sometimes it will call but not show the contact info and sometimes it will just outright freeze on me. I am currently dialing each and every one of my contacts as of now to avoid this issue. Also I see that some people are having issues with third party apps which I haven't ran into yet and hope I don't. I have tried everything and it doesn't seem to fix it and seems like Samsung will have to dispatch a hot fix soon," said the user.

The latest complaint was made a day ago on the forum. "My note 8 freezes constantly when using apps like Instagram, Snapchat, and Twitter. Hope this is just a software issues and can be fixed soon," says another user.



A majority of Galaxy Note 8 users say that the freeze involves the Contacts app. Some have even complained that rebooting the handset, clearing cache and performing factory resets also don't help in solving the issue in long term.



There is no word from Samsung as of yet. The exact reason for the issue is also not clear.



Samsung Galaxy Note 8 was launched in India in September this year at Rs 67,900. Running Android 7.1 Nougat, the handset comes with a 6.3-inch Quad HD+ AMOLED 'Infinity' display, octa-core Exynos processor, 6GB RAM, 64GB inbuilt storage, dual rear 12MP sensor and an 8MP front-facing sensor. There is also a 3300mAh battery onboard.

Samsung Galaxy Note 8 specifications

Summary	performance Octa core display 6.3" (16 cm) storage 64 GB camera 12 MP battery 3300 mAh ram 6 GB
special features	heart rate monitor Yes iris scanner Yes fingerprint sensor position Rear other sensors Light sensor, Proximity sensor, Accelerometer, Barometer, Compass, Gyroscope fingerprint sensor Yes
general	quick charging Yes operating system Android v7.1.1 (Nougat) sim slots Dual SIM, GSM+GSM model Galaxy Note 8 launch date September 22, 2017 (Official) brand Samsung sim size SIM1: Nano SIM2: Nano (Hybrid) network 4G: Available (supports Indian bands) 3G: Available, 2G: Available fingerprint sensor Yes
multimedia	loudspeaker Yes fm radio No audio jack 3.5 mm
performance	chipset Samsung Exynos 9 Octa 8895 graphics Mali-G71 MP20 processor Octa core (2.3 GHz, Quad core, M2 Mongoose + 1.7 GHz, Quad core, Cortex A53) architecture 64 bit ram 6 GB
design	thickness 8.6 mm width 74.8 mm weight 195 grams waterproof Yes Water resistant (up to 30 minutes in a depth of 1.5 meter), IP68 ruggedness Dust proof height 162.5 mm colours Midnight Black, Maple Gold
display	display type Super AMOLED screen to body ratio 83.24 % pixel density 522 ppi screen protection Corning Gorilla Glass v5, Scratch-resistant glass screen size 6.3 inches (16 cm) screen resolution 1440 x 2960 pixels touch screen Yes Capacitive Touchscreen, Multi-touch
storage	internal memory 64 GB expandable memory Yes Up to 256 GB
camera	settings Exposure compensation, ISO control aperture F1.7 camera features Wide Angle Selfie image resolution 4000 x 3000 Pixels sensor CMOS image sensor autofocus Yes shooting modes Continuos Shooting, High Dynamic Range mode (HDR) resolution 8 MP Front Camera optical image stabilisation Yes flash No video recording 3840x2160 @ 30 fps, 1920x1080 @ 60 fps, 1280x720 @ 240 fps
battery	user replaceable No talktime Up to 22 Hours(3G) quick charging Yes Quick, v2.0 wireless charging Yes type Li-ion capacity 3300 mAh
network connectivity	wifi Yes Wi-Fi 802.11, a/ac/b/g/n/n 5GHz wifi features Mobile Hotspot bluetooth Yes v5.0 usb typec Yes (Doesn't support micro-USB) nfc Yes network support 4G (supports Indian bands), 3G, 2G gps Yes with A-GPS, Glonass sim 1 4G Bands:TD-LTE 2300(band 40) FD-LTE 1800(band 3)3G Bands: UMTS 1900 / 2100 / 850 / 900 MHz2G Bands: GSM 1800 / 1900 / 850 / 900 MHz 4G Speed: 150 Mbit/s ? 1024 Mbit/s ? (LTE category 16)3G Speed: HSDPA 42.2 Mbit/s ?, HSUPA 5.76 Mbit/s ?GPRS:Available EDGE:Available sim size SIM1: Nano, SIM2: Nano (Hybrid) sim 2 4G Bands: TD-LTE 2300(band 40) FD-LTE 1800(band 3)3G Bands: UMTS 1900 / 2100 / 850 / 900 MHz 2G Bands: GSM 1800 / 1900 / 850 / 900 MHz 4G Speed: 150 Mbit/s ? 1024 Mbit/s ? (LTE category 16) 3G Speed: HSDPA 42.2 Mbit/s ? GPRS:Available EDGE:Available

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